Privacy Notice

Privacy Notice

Last Update: 20.05.2025

Purpose of this Notice and Data Controller

The purpose of this privacy notice is to inform you about the processing of your personal data by Zenger Reklamcılık Bilişim Anonim Şirketi (“Zenger”), as the data controller, during your visit to the zengeragency.com website and during our commercial processes with potential customers and customers.

Zenger Reklamcılık Bilişim Anonim Şirketi

Esentepe Mah. Kardeşler Cad. No40B/9 34394 Şişli, İstanbul, Turkey
[email protected]

Zenger takes the highest possible level of security measures to ensure that personal data is collected, stored, and shared lawfully and to protect its confidentiality. To achieve this purpose, users’ personal data is processed within the scope and conditions detailed below.

All information regarding the personal data processed during our processes, the purposes for which the data is processed, the legal grounds for processing, to whom your data is transferred, what rights you have regarding the processing of your personal data, and how to exercise them are presented in detail below.

Zenger may update and change the provisions of this Notice at any time depending on changes in the personal data it processes and the purposes of processing. Updates and changes will be effective from the date they are published on the website.

If You Visit Our Website

During your visit to the zengeragency.com website, your traffic information such as IP address and connection time are processed. This information is processed for the purposes of carrying out activities in accordance with the legislation, creating and tracking visitor records, carrying out information security processes, and carrying out storage and archive activities, based on it being expressly provided for by law.

Cookies

You can find detailed information about your personal data processed through cookies on the zengeragency.com website and mobile application in the Cookie Notice.

If We are Communicating with You (Potantial Customer)

If you are interested in our products and services, request information, or are a merchant (representing a commercial organization), your Identity, Contact, Professional Experience, Customer Transaction, and Marketing (e.g., which product or service you are interested in) information that you have published in business environments is processed for the purposes of carrying out communication activities, advertising/campaign/promotion processes, sales and marketing processes of products/services, and customer relationship management processes. This processing is based on the grounds that the data has been made public by the data subject themselves and that data processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject. Commercial electronic messages may be sent to you for the purposes and reasons listed above. Individuals using corporate e-mail addresses are considered merchants under applicable electronic commerce laws and can always stop receiving communications by submitting an opt-out notification.

Transfer of Your Personal Data

Apart from our legal obligations that do not require notification and your explicit consent, your personal data is transferred to our data storage suppliers for secure hosting and backup purposes, to our customer relationship management application suppliers based on a signed standard contract, by providing appropriate safeguards for customer relationship management processes, and to our suppliers and business partners abroad who provide e-mail communication tools for carrying out communication activities.

If the Organization You Are an Authorized Representative of Purchases Services From Us

Contract Processes

Your information contained in the contract and its annexes processed within the scope of the contract to be signed during the purchase of products or services from our company:

- Identity information: name, surname, signature, and national identification number (if applicable).

Contact information: address, phone number, and e-mail address.

Professional experience information: the company you are an authorized representative of, your title, and position.
Customer information: contract name, contract date.

This data, included in the signature circular within the scope of the contract to be signed during the purchase of products or services from our company, is processed for the purposes of carrying out product/service sales and operation processes, contract processes, and after-sales support services.

Legal Basis

Your personal data is processed because it is necessary for the processing of personal data of the parties to a contract, provided that it is directly related to the establishment or performance of a contract. The same data is stored for the purpose of establishing, exercising, or protecting a right, for the follow-up and execution of legal affairs, and for carrying out storage and archive activities.

Customer Relationship Management Processes

During customer relationship management and after-sales service provision processes, the following data is processed:

- Identity information: name, surname, signature, and national identification number (if applicable).

Contact information: address, phone number, and e-mail address.

Professional experience information: the company you are an authorized representative of, your title, and position.
Customer information: trade name, contract date, contract name, sold product/service contract information, tax office, tax identification number, current account status, payment information, and taxpayer information.

This data is processed for the purposes of carrying out product/service sales and operation processes, contract processes, and after-sales support services.

Legal Basis

Financial Processes

Within the scope of invoice, accounting records, and financial processes, the following data is processed

- Identity information: name, surname, signature, and national identification number (if applicable).

Contact information: address, phone number, and e-mail address.

Professional experience information: the company you are an authorized representative of, your title, and position.
Customer information: trade name, contract date, contract name, sold product/service contract information, tax office, tax identification number, current account status, payment information, and taxpayer information

This data is processed for the purposes of carrying out finance and accounting affairs and conducting activities in accordance with the legislation.

Legal Basis

Your personal data is processed because it is necessary for the data controller to fulfill its legal obligation, based on the provisions regarding commercial documents that must be kept under commercial law. The same information is processed and stored with our integrator suppliers in accordance with our obligations under tax legislation for the purpose of carrying out activities in compliance with the legislation. During payments, identity and payment-related document information (bank receipt, check, etc.) according to the payment channel are processed for the purposes of carrying out financial and accounting processes and storage processes, and for the protection of rights.

If Your Data is Processed During the Use of Our Products or Services

Zenger exclusively provides organizations with brand experience, video event and production, interactive digital participation applications, broadcast and communication systems, and event and organization services. Zenger acts as a data processor for data processed through all products and services offered within this scope. If you would like to obtain information about your personal data processed through Zenger products and services (for example, participation in a digital event), you can contact the relevant organization that is the data controller.

Transfer of Your Personal Data

Your personal data is transferred to our data storage suppliers for secure hosting and backup purposes; to our customer relationship management application suppliers based on a signed standard contract, by providing appropriate safeguards for customer relationship management processes; and to our suppliers and business partners abroad who provide e-mail communication tools for carrying out communication activities. In addition, your information regarding financial processes is transferred to our e-Invoice integrator suppliers and the Tax Authority for the purpose of carrying out activities in accordance with the legislation.

Your Data Protection Rights

You have rights regarding the processing of your personal data. In this context, regarding your personal data, you have the right to:

Learn whether your personal data is being processed.
Request information if your personal data has been processed.
Learn the purpose of processing your personal data and whether they are used in accordance with their purpose.
Know the third parties to whom your personal data is transferred, domestically or abroad.
Request the correction of your personal data if it is incomplete or incorrectly processed.
Request the deletion or destruction of your personal data if the reasons requiring its processing cease to exist.
Request notification of correction and deletion operations to third parties to whom your personal data has been transferred.
Object to the emergence of a result against you by analyzing your processed data exclusively through automated systems.
Request compensation for damages if you suffer damage due to the unlawful processing of personal data.

You can exercise your rights by applying to us using the methods specified below.

Application to the Data Controller

You can make your application:

In writing to Esentepe Mah. Kardeşler Cad. No40B/9 34394 Şişli, İstanbul.
By sending an e-mail to [email protected] using your e-mail address registered in our systems and verified by you.

If you wish to exercise your rights regarding your personal data, you can apply to us using the contact information.

How to Complain

In order to exercise your rights regarding the processing of your personal data, you must first apply to us. In the event that the application is rejected, the answer given is insufficient or the application is not responded to in due time; You can file a complaint to the Personal Data Protection Authority of Turkey (KVKK) within thirty days from the date you learn the answer and in any case within sixty days from the date of application. The DPA address:

Kişisel Verileri Koruma Kurumu
Nasuh Akar Mahallesi 1407. Sok. No:4, 06520 Çankaya, Ankara, Turkey